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Admin Vacancies
SINCLAIR VOLKSWAGEN BRIDGEND
Showroom Host/Receptionist
We currently have the above vacancy at our Bridgend Volkswagen Retailer and would welcome applications from candidates looking to develop their career within our company. This is a full-time vacancy, which may suit two part-time candidates on a job-share basis. The role will require weekend work.
Job Purpose
To receive and welcome visiting customers at the retailer in a consistently professional and courteous manner and provide general support service to the Sales and Service teams.
Key Responsibilities
• To receive and welcome visiting customers at the retailer in a professional and courteous manner at all times.
• To ensure all telephone calls are answered promptly, connections are made as quickly as possible, and all messages passed on accurately to appropriate members of staff
• Promptly establish and attend to customers needs. Caring for and providing refreshments to customers and those who are waiting for a member of staff to become available. Ensuring that the handover to Sales and Service is done effectively and efficiently, passing over all appropriate customer details.
• Recording all visits and initial telephone enquiries as required by the Sales Manager.
• To undertake other administrative and clerical duties as and when required
• Working with other team members to deliver high levels of customer satisfaction
• Maintaining a professional manner at all times
If you would like to apply for this role, please send your CV with a covering letter to Clive Williams, Sinclair Volkswagen Bridgend, Celtic Court, Tremains Road, Bridgend CF31 1TZ alternatively, e-mail c.williams@sinclairgroup.co.uk.
SINCLAIR VOLKSWAGEN NEWPORT
Weekend Showroom Host
We currently have the above vacancy at our Newport Volkswagen Dealership and would welcome applications from both internal and external candidates. This is a Part-time vacancy, and you will be required to work during the opening hours of the showroom Saturday and Sunday.
Job Purpose
To receive and welcome visiting customers at the dealership in a consistently professional and courteous manner and provide general support service to the Sales and Service teams, treating each customer as an individual, with care and respect and providing excellent levels of customer service.
Key Responsibilities
• To receive and welcome visiting customers at the dealership in a professional and courteous manner at all times.
• Promptly establish and attend to customers needs. Caring for and providing refreshments to service customers and those who are waiting for a member of staff to become available. Ensuring that the handover to Sales and Service is done effectively and efficiently, passing over all appropriate customer details.
• Recording all visits and initial telephone enquiries as required by the Sales Manager
• To ensure all telephone calls are answered promptly, connections are made as quickly as possible, and all messages passed on accurately to appropriate members of staff.
• To undertake other administrative and clerical duties as and when required
• Working with other team members to deliver high levels of customer satisfaction
• Maintaining a professional manner at all times
If you would like to apply for this role please send your CV with a covering letter to Clive Hyde, Sinclair Volkswagen Newport, Corporation Road, Newport NP19 OHE.
SINCLAIR VOLKSWAGEN NEWPORT
Sales Administrator
Sales Administrator
We currently have the above vacancy at Sinclair Volkswagen Newport and would welcome applications from internal candidates who are looking to develop their career within our Company. Consideration will be made to applicants looking for a part-time role
As a Sales Administrator you will:
• Possess a variety of computer skills, including experience of operating word processing and database packages, spreadsheets, email and internet
• Complete all administrative tasks required to complete a vehicle sale, from ordering a new vehicle through to the delivery. • Ensuring accurate invoicing of all sold vehicles
• Complete and submit relevant forms via AFRL to conform to legislation (V55, Vehicle Tax).
• Check and maintain reports, including vehicle debtor report, demo stock report and used stock report, on a timely basis
• Possess a courteous and friendly telephone manner
• Maintain a systematic filing system for prompt retrieval of documentation.
• Maintain effective liaison with all members of a large sales team, forming a strong sense of teamwork within the sales department, and ensure accurate and timely feedback of information to appropriate persons.
• Delivering excellent customer service, and conducting yourself in a professional manner when interacting with customers both in person and on the telephone
• Undertake other tasks and responsibilities, including training courses, as requested by the Sales Manager.
• A working knowledge of Kerridge Dealer Management System would be a distinct advantage.
• Complete all administrative tasks required to complete a vehicle sale, from ordering a new vehicle through to the delivery. • Ensuring accurate invoicing of all sold vehicles
• Complete and submit relevant forms via AFRL to conform to legislation (V55, Vehicle Tax).
• Check and maintain reports, including vehicle debtor report, demo stock report and used stock report, on a timely basis
• Possess a courteous and friendly telephone manner
• Maintain a systematic filing system for prompt retrieval of documentation.
• Maintain effective liaison with all members of a large sales team, forming a strong sense of teamwork within the sales department, and ensure accurate and timely feedback of information to appropriate persons.
• Delivering excellent customer service, and conducting yourself in a professional manner when interacting with customers both in person and on the telephone
• Undertake other tasks and responsibilities, including training courses, as requested by the Sales Manager.
• A working knowledge of Kerridge Dealer Management System would be a distinct advantage.
If you would like to apply for this role, send your CV with a covering letter to Clive Hyde, Sinclair Volkswagen Newport, Corporation Road, Newport NP19 OHE, alternatively you can email c.hyde@sinclairgroup.co.uk
